Your first visit to Atrium is ordinarily to confirm a successful start to your pregnancy. You may have missed a menstrual cycle or even taken a home pregnancy test. This first appointment is important to identify the location of the pregnancy (with ultrasound), calculate the gestational age of the fetus, and assign a "due date". Medical conditions that can impact the pregnancy are also reviewed.
Also during your first visit our clinical staff will help develop your electronic pregnancy medical record and provide you with information about your pregnancy and Atrium Ob/Gyn (like this book ). We’ll draw your blood for the ‘Universal’ tests of pregnancy, many of them required by the state of North Carolina: blood type and Rh test, immunity to Rubella (German measles), Hepatitis B, a complete blood count to assess for anemia and other problems, tests for syphilis and HIV, and a urine culture to look for early bladder infections.
Our business staff will help you understand your insurance benefits and financial planning for the pregnancy and delivery. Please click here for more information concerning OB financial planning.
If you are transferring your care to Atrium from another office or have been under the care of a fertility specialist you may already have a due date assigned. In these cases, we will typically focus on introducing our office, reviewing your pregnancy medical record, updating your pregnancy care plan and helping you understand your insurance benefits.
If you have already scheduled your appointment with us :
- Click on the Patient Login hyperlink. Complete (or REVIEW, UPDATE AND SUBMIT if you completed the Health History Form last year) your Health History Form. Please do not use a cell phone, iPad or work computer as you may receive error messages and will likely be unable to complete the process. Please make sure your forms are 100% completed and submitted to our office at least 24 hours prior to your appointment date/time.
- Please arrive 20 minutes in advance of your appointment time to allow us to reconcile your Health History Form internally and obtain your vital signs.
- Please arrive 30 minutes in advance of your appointment time if you were unable to perform Step #1 above OR if you are a new patient. We have kiosks in our office for your use.
- Please bring your insurance card, photo ID and applicable copay and any outstanding balance. If you don’t have your insurance card, you will be required to pay for your exam that day.
- If you are a new patient, please be sure you know where we’re located. If using a GPS, please note that we are near the intersection of Lake Boone Trail and Blue Ridge Road. It’s best to use the map located on our website. If you fail to arrive 20-30 minutes in advance of your appointment, you may be rescheduled.
- Please note that there is a charge if you don’t keep your appointment, cancel without proper notice or arrive too late to be seen, and this charge will need to be paid prior to rescheduling your appointment. It’s very important that you arrive 20-30 minutes in advance as instructed in #2 and 3 above.
As always, if you have a question about the Health History Form or any other questions concerning your appointment, please call (919)232-6896 during office hours.
Directions if you’ve forgotten your Patient Login password. THIS WILL NOT WORK from your cell phone, AND YOU MUST HAVE ACCESS TO YOUR EMAIL.
- On the sign-in page, click Forgot your Password and enter your email address to request a password reset email.
- Retrieve your email and click Reset Password.
- Click on the phone number where you would like to automatically receive a temporary password and write that password down.
- Enter that temporary password in the open box that appears and it will direct you to set up your permanent password. Write down the new permanentpassword and keep in a safe place. You will need this password every time you need to update your Health History Form, pay your bill, request an appointment, communicate with your provider and receive lab and other results.
Once we have your insurance information, our OB coordinator will confirm your benefits for you. Most people have a deductible to meet and then coinsurance applies. These are amounts NOT paid by your insurance. The OB coordinator will let you know an estimate of what your share of expenses not paid by insurance will be and when that must be paid. Some patients choose to pay this amount at their next visit and some patients want to be set up on payments during their pregnancy. This last option is fine at Atrium as long as payments are completed by your 24th week of pregnancy.
Also to help you, we will ask you to sign a Credit Card on File Agreement at your first encounter with us. This makes it easy for you to pay your share of ultrasounds, fetal monitoring, and any other miscellaneous services you may receive in our office during your pregnancy. You can click here to read about Credit Card on File.
Your insurance wants us to submit your claim for pregnancy AFTER you’ve delivered. This claim will include all your routine OB visits, your delivery and your post partum visit all bundled together. The hospital bill, anesthesia, labs, etc., are all billed separately by those providers.
Once your claim has been processed, you will be billed for any remaining balance OR you will be refunded for any overpayments made on your part.
As always, if you have any billing questions, please call 919-232-6881.
Congratulations and we look forward to seeing you soon!